Support

Something not working, or have an idea? Write to contact@neo21studios.com and we'll get back to you.

Frequently asked questions

How do I invite someone to my game?

Inside the game, open the ⋯ menu and choose Invite with a code. Share the six-digit code over WhatsApp or however you like. The other person opens the app, taps Join and types the code.

I joined a game — why can't I enter scores?

First pick which player you are: ⋯ → Claim my player. Scores are entered by whoever created the game; everyone else sees them live.

How do prediction pools work?

You create a Pool game, add the contestants being bet on, and then one round per episode or event. Everyone picks who they think wins, or who gets eliminated. You can open and close the betting by hand, or schedule the time. When it's over, the admin marks the result and the app scores the correct picks and notifies everyone.

I'm not getting notifications

Check in iOS Settings → Scoreboard → Notifications that they're allowed. If you have a Focus mode on, allow Scoreboard's time-sensitive notifications so you get the betting-closes alerts.

I want my data deleted

Write to contact@neo21studios.com. The details are in the privacy policy.